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Patient Information

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Scheduling

Please contact the office by phone 508.500.5602 or through email (info@awcenter.com) to schedule an appointment.


For a first time consultation with Dr. Ahn, the fee is $150 and is collected when you come in for your consultation. We do require a credit card number to reserve your appointment. If you need to cancel or reschedule your consultation, we require a 24 hour notice to avoid a $150 cancellation fee.

If you schedule surgery or have a treatment the day of your consultation, the consultation fee will be applied towards the cost of your procedure. If you do not arrive for the consultation or cancel your consultation within 24 hours of the appointment, we will charge a $150 cancellation fee to your credit card. If you need to cancel or reschedule your consultation, please contact the office at least 24 hours prior to your appointment to avoid the cancellation fee.


Every effort is made to remind you of your appointment.

WHAT TO EXPECT

The initial consultation with Dr. Ahn is meant to be an educational session. Any questions or concerns are answered in easy-to-understand, non-medical terms by Dr. Ahn. Dr. Ahn uses digital photography and computer imaging to demonstrate the potential outcome/result of various procedures. Dr. Ahn believes that the role of the doctor is to educate the patient, following the Latin root docere, “to teach.” An educated patient is better able to make a decision and has a more satisfying outcome. Ultimately, unlike other plastic surgeons’ offices, we are not just trying to book the next patient. We are trying to establish a long-lasting relationship built on trust and excellent results.


Please expect to spend approximately 1-1 ½ hours in the office for your consultation. Arriving on time for your appointment ensures that Dr. Ahn will be able to spend the full 45 minutes with you.


Our practice has grown because of our patients’ kind referrals. In fact, our best patients are referred by people like you. We encourage you to recommend our office to your family and friends. We always have time to care for a new patient.

PRIVACY

Understanding the need for discretion and privacy, we strictly follow all rules of patient-doctor confidentiality and federal standards for privacy under HIPAA (Health Insurance Portability & Accountability Act of 1996). We also ask that you show discretion and refrain from discussing other clients during your visit to The Aesthetic Wellness Center. As a courtesy to other clients in the office, we ask that you refrain from cell phone use and turn off all phones upon entering The Aesthetic Wellness Center.


Our office has a discreet doorway, in addition to the main entrance, to help maintain patient privacy. This is particularly helpful for those who have recently undergone a treatment or procedure. For further information please contact our staff.

OUT OF TOWN GUESTS

Dr. Ahn’s reputation encourages many new patients to travel to our office for his particular technique and the services offered at the Aesthetic Wellness Center.

LOCATION

The Aesthetic Wellness Center is conveniently located off of Route 9, near the junction of Route 495 in Westborough, Massachusetts, which is approximately 30 minutes west of Boston. Many of our patients have expressed their preference for being outside the busy city for their treatments and procedures and find Dr. Ahn’s practice to offer a more private and personal experience.

STAYING NEARBY

The Aesthetic Wellness Center is in close proximity to a number of different hotels, each with different options and amentities. The following are some of the lodging options within 1 mile of the office:


Residence Inn Boston
25 Connector Rd, Westborough, MA 01581
Check Availability


Courtyard Marriott Boston
3 Technology Drive, Westborough, MA 01581
Check Availability


Doubletree Hotel Boston / Westborough
5400 Computer Drive, Westborough, MA 01581
Check Availability

COMPANION SERVICE

The option for a companion service is great for both local and out of town patients. The Aesthetic Wellness Center can arrange for a caregiver to bring our patients to and from the office from their home or hotel for any treatments, procedures and/or follow up appointments. The companion service option is convenient for patients who are:


◦ Traveling alone
◦ Need assistance getting to and from appointments
◦ Looking to keep their experience to themselves

VIRTUAL CONSULTATION- SKYPE

For patients who are unable to travel to the office, Dr. Ahn offers the opportunity to have their initial consultation via Skype or any other desktop sharing platform with video.


This way, the patient can learn more about the procedure or surgery she may be interested in before having to travel to the office for the consultation.


Scheduling a consultation with Dr. Ahn is the best way to learn more about your area(s) of interest and to determine how to reach your aesthetic goals.


Please contact our office more information on scheduling a virtual consultation with Dr. Ahn.


Dr. Ahn and the entire staff at the Aesthetic Wellness Center want to make your visit as convenient as possible. If you are traveling from out of town, please contact our office for additional information.


Schedule a consultation

THE AESTHETIC SURGERY CENTER

The majority of all of Dr. Ahn’s cosmetic procedures are performed at The Aesthetic Surgery Center, our private in-office surgical suite accredited by The Joint Commission. Our patients love the comfort, privacy, and personalized care we are able to deliver here at The Aesthetic Surgery Center.


The Aesthetic Surgery is fully accredited by The Joint Commission (formally known as JCAHO), an organization dedicated to raising the level of safety and quality of care in all health care settings. Since 1951, accreditation by The Joint Commission has been recognized as the gold standard in health care.


Accreditation by the Joint Commission benefits our patients:


◦ We are continually working to provide the highest quality care and services
◦ Our office is periodically evaluated by The Joint Commission for compliance
◦ We are provided with expert advice and education from The Joint Commission about quality improvement on a regular basis


The Aesthetic Surgery Center has undergone a challenging and comprehensive evaluation by The Joint Commission to demonstrate our commitment to provide safe, high quality care. This commitment to excellence is reflected by the members of the operating room staff which consist of a double board-certified facial plastic surgeon, board-certified nurse anesthetists, and a certified registered nurse of the operating room (CNOR). They are among the highest credentialed health care professionals available for your care.

AWC RECOVERY PROGRAM

The AWC Recovery Program helps you return to your normal everyday activities as quickly as possible. Individuals vary in terms of length of recovery, extent of bruising and swelling, and general healing. Following the program outlined by Dr. Ahn helps to:
◦ Reduce postoperative downtime
◦ Minimize bruising and swelling
◦ Return you to normal life as soon as possible
◦ Reduce pre- and postoperative anxiety


Before Surgery


Relaxation
Having reviewed over 100 articles from the anesthesia literature, Dr. Ahn has concluded that patients with less anxiety before surgery require less pain medication and have less discomfort during the recovery. The first building block to reducing anxiety is education.


Education
Dr Ahn is board certified in both Head and Neck Surgery and Facial Plastic Surgery. He is one of only a few doctors in all of New England to have achieved this distinction. As a physician, he feels that his responsibility is to educate the patient. During your initial consultation he will attempt to inform you fully of the treatment options, their benefits, alternatives and expected outcomes. This will allay any of your concerns. In Dr. Ahn’s experience, an informed patient will typically have a better outcome.


Supplemental medications
At least two weeks before and 2 weeks after surgery, Dr. Ahn will have you stop all blood thinning medications and supplements, and supplemental drinks/shakes. A list will be provided to you, but if you are unsure about a certain supplement or medication, please check with our office. After surgery you will start taking Arnica Montana, a homeopathic medication that has been proven by Dr. Ahn and his colleagues to reduce bruising and swelling after surgery. Dr. Ahn may also prescribe a sleep aid to help those who are particularly anxious.


Day of Surgery


Just before surgery. Both you and Dr. Ahn will be well rested and will meet again in the preoperative area. Dr. Ahn will talk with you briefly at which time it is quite normal for you to be slightly nervous. Dr. Ahn will instruct the anesthesia provider to administer a relaxing medication, followed by Decadron and an antibiotic solution. Decadron reduces swelling and postop nausea. In the operating suite, Dr. Ahn will use a judicious amount of long lasting local anesthesia so that the anesthesia provider can use less narcotic-also reducing the chance of post operative nausea.


Immediately after surgery. For some procedures, Dr Ahn applies loose dressings to the operated area. This reduces swelling and provides soothing comfort. Most patients need little pain medication.


After Surgery


Bruising reduction/camouflage. For several days after the procedure you continue taking Arnica, further reducing bruising and swelling. Dr. Ahn encourages you to get out of the house and walk around the block after 5-7 days.
While some patients may be slightly behind the curve, most patients who follow the Recovery Program return to society within 10-14 days after surgery.

Loyalty Programs

AWC Rewards


With our AWC Rewards, you can earn points towards your next treatment every time you come in for a treatment and/or purchase product!


AWC Rewards cards are issued in increments of 20 points. 1 point = $1.


The amount of AWC Rewards you can earn is unlimited, and the sum of the value of your AWC Rewards is unlimited as well. Your AWC Rewards card can be used toward any treatment of your choice, excluding surgical procedures, at any time. AWC Rewards do not expire – so use your AWC Rewards to treat yourself*!
*Some restrictions apply.


Refer a Friend Program


At The Aesthetic Wellness Center® we believe that you will be so satisfied with your services that you will naturally want to refer your friends and family in for services as well. Our referral program is a way to thank our clients by allowing them to earn credit towards treatments. The more friends you refer to The Aesthetic Wellness Center®, the more you earn to spend at The AWC!


For each person you refer to The Aesthetic Wellness Center®:


You receive a $25 credit to The Aesthetic Wellness Center®*


Your referred friend saves $25 off their next treatment at The Aesthetic Wellness Center®


*Excludes products. Your friend must be a new patient.

Financing

At The Aesthetic Wellness Center, we believe financial considerations should not be an obstacle to cosmetic surgery. We therefore provide the following payment options: cash, check, MasterCard, Visa, Discover or a flexible payment plan through Care Credit (0% for 6 months or extended payment options with interest are the only two plans offered with our office). Of the total fee, 20% is due on the day the surgery is scheduled. The remaining balance is due four weeks before the scheduled date of surgery. If the balance is not paid in full four weeks before the scheduled date of surgery, the procedure may be cancelled at the discretion of the physician.


If you decide to cancel your surgery, please notify our office no fewer than four weeks prior to your scheduled surgery date. If you do not notify our office more than four weeks prior to your scheduled surgery date, you will be charged a cancellation fee of 20% of your surgical quote. If you reschedule your procedure within 3 weeks of your scheduled surgical date, there is a $500.00 non-refundable fee.


Payment for all other services offered at The Aesthetic Wellness Center are due at the time of treatment, or in advance for Fraxel treatments and CoolSculpting treatments. Please contact our staff for more information.


Starting November 1, 2011 we no longer accept American Express. We apologize for any inconvenience.


Please click below for additional information or to apply for financing through Care Credit. We offer the following financing options through our office:


◦ 0% financing for 6 months
◦ 14.90% interest for 24-48 months

Patient Forms

Patient Registration Packet


Please bring the following completed forms with you to your initial consultation.


Personal Beauty Checklist
Download form


Registration Form
Download form


HIPAA Acknowledgment Form
Download form


Photographic Release Form
Download form


Electronic Imaging Disclaimer
Download form


Forms for Surgery


The following forms can be downloaded and printed for you to review prior to your scheduled surgical procedure.


Preparing for Your Cosmetic Procedure
Download form


Supplements to Discontinue
Download form


Medications to Discontinue
Download form


Surgery Checklist
Download form